OPERATIONAL STANDARD
The LUXMNZ dealer handbook
A practical operations guide for boutique owners and trading desks covering serialized intake, condition grading, wire reconciliation, and insured courier shipping.
Intake & unique serial number enforcement
Every timepiece ingested into your vault must carry a unique serial number. In LUXMNZ, a database constraint ensures that the exact same serial cannot be entered twice within the same business organisation.
- Record model number and reference code (e.g. 126610LN)
- Store partial masked serials for public catalog security (e.g. ••••47K2)
- Log intake date, initial acquisition cost and benchmark retail pricing
Condition grading and scope of delivery
Condition terms must be uniform across all staff members. LUXMNZ standardizes status around New, Used, and Refurbished, complemented by a checklist for box, guarantee card, manuals, hangtags, and service history.
Invoicing, deposits & wire balance tracking
When invoicing a watch from the vault, LUXMNZ numbers the document sequentially (YYMM-XXXX) and automatically binds your international bank wire coordinates (IBAN and SWIFT). Multiple payments are recorded as deposits, automatically updating the remaining balance due.
Insured courier tracking & notifications
Courier tracking numbers for FedEx, DHL, UPS, USPS, or armoured carriers (Malca-Amit, Brinks) are logged in the shipments board. The client is notified immediately by email with the direct courier link, removing inbound "where is my watch?" messages.
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See the complete LUXMNZ operational system configured for your business.