Client & Supplier CRM Engineered for Watch Dealers
Consolidate every client interaction into one unified profile. Review past timepiece purchases, pending wire balances, delivery addresses, and brand wishlists without digging through months of chat history.
Core Operational Capabilities
Lifetime Collector Ledger
See every watch a client has ever bought or sold to you, with exact serial numbers, transaction dates, and wire receipts.
Supplier & Dealer Records
Track trade partners, consignors, and wholesale sources with notes on pricing reliability and payment terms.
Wishlist Matching
Tag collector preferences (e.g. "Patek Philippe Aquanaut" or "Vintage Rolex Submariner") and get notified when matching stock arrives.
Verified Shipping Vault
Store insured delivery addresses securely so repeat shipments are dispatched without re-requesting details.
Why generic spreadsheets break down at scale
Collector contact info, past serial numbers, and trade-in values scattered across five different phones and spreadsheets lead to embarrassing mix-ups and missed repeat sales.
LUXMNZ creates an automated collector dossier. Every invoice, shipment, and note automatically appends to the client profile in real time.
How it works in your boutique on a Tuesday
Create or Auto-Capture Profile
Adding a client name to an invoice or note automatically creates their centralized profile.
Log Preferences & Inclusions
Note wrist size, dial preferences, and favorite brands to personalize future boutique outreach.
One-Click Invoicing & Shipping
Launch new invoices or shipments directly from the client profile with pre-filled billing coordinates.
Track Lifetime Value
Review total revenue generated and gross margin earned across all historical purchases.
Technical Specifications & System Attributes
Everything you need to know
Can sales staff export my entire client list?
No. Export permissions can be disabled in the Admin Portal, protecting your private collector database from being stolen or downloaded.
Can I track both collectors and wholesale suppliers in the CRM?
Yes. You can categorize profiles as Clients, Wholesale Dealers, Consignors, or Service Watchmakers.
How do I find all clients looking for a Rolex GMT-Master II?
You can search your client notes and wishlists for "GMT-Master" or "126710BLRO" to pull up every collector waiting for that specific model.